Customer Service and Technical Support

For inquiries about ordering, technical support, or services, please select the appropriate tab below:

Ordering and Customer Service

Eurofins DiscoverX Corporation 

North America, Europe, and Asia Pacific
Phone:  (510) 979-1415 option 4
Fax:  (510) 979-1650
Toll-free:  (866) 448-4864 option 4 (US only)


Custom Assay, Cell Line, and Protein Development Inquiries:



For more information on how to place an order, click here.


Procurement Channel

Fisher Scientific

North America
Search Eurofins DiscoverX products and directly order cell lines, ready-to-use bioassay and eXpress kits, optimized detection kits, and other reagents through Fisher Scientific.

Website: (Eurofins DiscoverX brand)
Toll-free: (800) 766-7000 (Fisher Scientific help & support center)

Technical Support

For all questions or technical inquires about products please contact: 

Phone: (510) 979-1415 Option 5

Toll free phone: (866) 448-4864 Option 5

For all questions about LeadHunter Services (KINOMEscan, BROMOscan, or SAFETYscan) and BioMAP Phenotypic Profiling Services please contact:



For user manuals, assay selection guides, and many more helpful resources, please visit our online Document Resource Library.


World Wide Headquarters
Eurofins DiscoverX 

42501 Albrae Street
Fremont, CA 94538
United States

t | 510.979.1415
f | 510.979.1650
toll-free | 866.448.4864 (US only)
email |
A division of Eurofins DiscoverX

11180 Roselle Street, Suite D
San Diego, CA 92121
United States

t | (858) 224-6900
f | (858) 630-4600
email |
A division of Eurofins DiscoverX

6 Research Park Drive
St. Charles, MO 63304
United States

t | 650.416.7600
f | 650.416.7625

For more information on requesting a quote for services, click here.