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Customer Service and Technical Support

For inquiries about ordering, technical support, or services, please select the appropriate tab below:

Ordering and Customer Service

Eurofins DiscoverX Corporation 

North America, Europe, and Aisa Pacific
Phone:  (510) 979-1415 option 4
Fax:  (510) 979-1650
Toll-free:  (866) 448-4864 option 4 (US only)
Email: CustomerServiceDRX@eurofins.com
 

 
 

Custom Assay, Cell Line, and Protein Development Inquiries:

Email:

 

For more information on how to place an order, click here.

 
 

 

Technical Support


For all questions or technical inquires about products please contact: 
Email: DRX_SupportUS@eurofinsUS.com

Phone: (510) 979-1415

Toll free phone: (866) 448-4864

For all questions about LeadHunter Services (KINOMEscan, BROMOscan, or SAFETYscan) and BioMAP Phenotypic Profiling Services please contact:

Email: DRX_SupportUS@eurofinsUS.com


 

For user manuals, assay selection guides, and many more helpful resources, please visit our online Document Resource Library.

Services

World Wide Headquarters
Eurofins DiscoverX 

42501 Albrae Street
Fremont, CA 94538
United States

t | 510.979.1415
f | 510.979.1650
toll-free | 866.448.4864 (US only)
email | CustomerServiceDRX@eurofins.com
 
KINOMEscan®
A division of Eurofins DiscoverX

11180 Roselle Street, Suite D
San Diego, CA 92121
United States

t | (858) 224-6900
f | (858) 630-4600
email | CustomerServiceDRX@eurofins.com
 
 
BioMAP®
A division of Eurofins DiscoverX

6 Research Park Drive
St. Charles, MO 63304
United States

t | 650.416.7600
f | 650.416.7625
email
CustomerServiceDRX@eurofins.com

For more information on requesting a quote for services, click here.